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Upgrading or Canceling Your Account

Make the best out of your Niio subscription

Written by Pau Waelder

Upgrade your account to enjoy art in Ultra HD (4K) and remove watermarks. Simply scan the Go Premium QR code on the bottom right of your TV screen or select Go Premium from the mobile app Menu to choose a plan.

Select annual billing to save 20% and maximize the value of your subscription. If you are currently in a 14-day free trial, you can adjust these terms by navigating to the Plans section on the web or mobile app.

To manage your subscription level, use the Plans menu to select Upgrade or Downgrade . An upgrade takes effect immediately, while a downgrade to a lower tier or the Freemium level will apply at the end of your current billing period.

If you choose to completely remove your profile and data from Niio, you must submit a formal request. Navigate to My Area, tap the Edit icon (notepad symbol), and select Delete Account Request. Our support team will process your request within 48 hours.

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